A named doctor, a dedicated Relationship Manager, and a care team that knows your family — from your first consultation to every year that follows.
Led by Mary-Ann Clueard, Clinical Director
The kind of care that has always existed for those who knew to look for it. A doctor who knows your name. A team that holds your complete picture. A relationship that grows with you — through every season, every stage, and everything in between.
Your doctor and nursing teamUnlimited telehealth consultations. Diagnose, prescribe, manage long-term and complex conditions — by video, voice, or in person, wherever you are in New Zealand.
Your dedicated relationship managerYour first call for everything health-related. Prescriptions, referrals, specialist follow-ups — handled before you need to ask.
Your health coachSupporting your longer-term goals — lifestyle, sleep, nutrition, energy. Aligned with your clinical team and included as part of your annual care plan.
Think of Aurum as the centre of your health network — not a replacement for anything, but the relationship that holds it all together. Public services, private specialists, screening programmes, pharmacies — all coordinated through one trusted team.
Your healthcare is ready before you land
From medication pathway mapping to your first appointment, Aurum begins working before you arrive. Public practice registration, pre-booked screenings, pharmacy coordination — your health foundations are in place from day one, without any effort on your part.
A specialist network built around you
We identify the right specialists across New Zealand's private health sector — or work seamlessly with relationships you already have. Your Aurum doctor briefs each specialist before your appointment and follows up once it is done. You never need to coordinate.
One complete picture, always current
Your Aurum team holds your full health record across every provider — public, private, and specialist. Every referral is tracked. Every result is received, reviewed, and communicated to you. Nothing falls through the cracks because nothing leaves our view.
Someone in your corner, at every point
Whether you need a second opinion, a private hospital referral, or simply someone to translate clinical language into plain terms — your Aurum team is there. You are never navigating the health system alone.
This is not case management. It is not transactional.
It is a trusted medical relationship, with infrastructure behind it.
The following describes Aurum Elite's private healthcare programme. It is not medical advice. In a medical emergency, call 111.
Your programme begins before you land. We recommend starting with Pre-Arrival & Arrival Care — then building your ongoing membership from there.
Every service is available for you, your partner, and your children — with pricing that reflects your household. Include what matters to you, leave out what doesn't. Your estimated investment updates as you go.
"The period before you land is the most valuable time to establish your healthcare foundations. Your Relationship Manager and doctor are assigned before you arrive."
"Your permanent private medical home in New Zealand. The same doctor and care team, always available — no starting over, no re-explaining your history."
"A shift from reactive care to proactive health strategy. Science-led screening and bespoke planning, focused on identifying risk before it becomes illness."
Available for adults (18 and over) only. Not available for children or infants.
"Intensive structured support during your first months, or when you have a specific health goal. Regular doctor reviews, coaching, and a personalised plan."
Pay annually and save 5% across all recurring services.
The fees shown here cover Aurum's membership and services. Any unfunded specialist consultations, diagnostics, or laboratory screening are billed directly by those providers — Aurum does not charge these fees. We will advise you of any third-party costs before a referral is made.
"The relationship between a person and their doctor is built over years — on trust, on continuity, on being known. That is what we have set out to give every Aurum Elite member. For every day of it."
Aurum Elite is built on a small, dedicated team whose job is to make your healthcare work — however and wherever you need it. We are not a platform. We are a practice.
The same clinician, every time. They know your history, your preferences, and your family. No repeating yourself. No starting over.
A dedicated contact for everything beyond the clinical — referrals, prescriptions, appointments, coordination. One number, always answered.
Mary-Ann Clueard, Masters of Nursing, oversees the clinical quality of every member's programme. Your care meets the standard she would want for her own family.
A private, no-obligation conversation with our team. We'll answer your questions, understand your situation, and outline exactly what the right programme looks like for you.
Book a Discovery CallUse the programme selector above to build a personalised estimate for your household. Or contact us directly for a full written proposal.
Request a proposalAurum Elite is a private healthcare membership service. It is not emergency healthcare. In a medical emergency, call 111. For urgent after-hours advice, contact your regional after-hours service or present to your nearest emergency department.
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