Aurum Elite exists for a small group of people: those who have built a life of exceptional quality — and expect their healthcare to reflect it. Not a directory. Not a clinic. Not an app. A private team, dedicated entirely to your family — with a doctor who knows you, a Relationship Manager who holds every detail, and a clinical team that is simply there.
Aurum was built by people who understand this transition from the inside. Ian, who founded Aurum, came to New Zealand on an international recruitment — navigating every step of that first move with his partner. His brother followed, with his family. His mother and step-father, too. Each of them knows what it is to arrive somewhere new and need to rebuild the fabric of daily life — including the question of who looks after your health. Aurum exists because that question deserves a real answer.
Our leadership
The people behind
your care.
Managing Director
Ian Hartley-Dade
Operational & Strategic Leadership
Ian founded Aurum on a conviction that relationships, trust, and the quality of experience between client and clinician are not just what makes healthcare good — they are what makes it last. That conviction was shaped across more than twenty years in health and social care, beginning in the United Kingdom, where he spent over a decade in housing, homelessness, and mental health services, and deepened through senior roles in New Zealand’s public health system, including Chief Operating Officer of a Primary Health Organisation.
Clinical Director
Mary-Ann Clueard
Masters of Nursing (NZ) · Registered Nurse
Mary-Ann brings more than twenty years of nursing experience — across primary care, aged care, and hospital services — and has held leadership roles at a national level within New Zealand’s public health system. Her Masters of Nursing and her years at the front of complex care give her a precise, earned understanding of what clinical excellence actually demands, and what it looks like when it is consistently delivered.
Lead Doctor
Amanda McCorkindale
MBChB, DCH, FRNZCGP · Lifestyle Medicine Doctor
Amanda trained at the University of Otago and is a Fellow of the Royal New Zealand College of General Practitioners and a Board-Certified Lifestyle Medicine Physician — a combination that shapes how she approaches each client: with the full picture in view, and health as something to be built over time, not simply maintained.
Aurum’s leadership holds the vision. It is the whole team who brings it to life.
Our philosophy
Healthcare without
compromise.
People who have accomplished what our members have tend to share a particular frustration with healthcare: they are treated like everyone else. A number in a queue. Ten minutes with someone who has never met them. A system that is genuinely excellent for the average — but was never designed for complexity, continuity, or care that follows you.
Aurum is built around a different model entirely. A doctor who reads your history before the conversation begins. A nursing team that checks in because they know your situation — not because a protocol requires it. A Relationship Manager who anticipates what you need, coordinates every piece, and removes the friction from every interaction. One team. Complete picture. Nothing delegated to you.
We do not take on more members than we can serve at this standard. That constraint is deliberate — and it is precisely what makes this level of care possible. For the families we work with, healthcare becomes something they simply never have to think about.
Your Aurum Elite team
Four roles. One team.
Entirely yours.
01
Your Doctor
Your doctor is a named individual — fully registered in New Zealand — who holds your complete health history and is present across your entire time with us. They diagnose, prescribe, refer, and plan long-term care. More importantly, they know you. The kind of doctor relationship most people spend a lifetime hoping to find — yours from the first consultation.
02
Your Nursing Team
Your nurses provide the continuity that transforms individual appointments into genuinely excellent long-term care. They follow up, monitor, educate, and check in — not because a protocol requires it, but because they know your situation and they notice the details that matter. The thread that holds everything together between consultations.
03
Your Health Coach
Your Health Coach brings precision to the gap between clinical guidance and daily life. Working alongside your doctor, they translate health goals into lasting habits — across movement, sleep, nutrition, and long-term vitality. Healthcare that reaches into the everyday, not just the appointment. For members who want their health to perform at the level everything else in their life does.
04
Your Relationship Manager
Your Relationship Manager is perhaps the rarest thing in healthcare: a person whose sole focus is you and your family. They hold every detail — your preferences, your circumstances, your history with the team. They coordinate appointments, manage referrals, follow up on results, and ensure that nothing ever requires your attention unless it genuinely should. For many of our members, they become one of the most trusted people in their lives in New Zealand.
"The kind of care most people spend years looking for. Yours from the first conversation."
Clinical standards
An uncompromising
standard of practice.
Every clinician who practises at Aurum Elite is registered and accountable under New Zealand law — with the Medical Council of New Zealand or the Nursing Council of New Zealand. These are not credentials we mention to reassure; they are the foundation of a practice that takes clinical excellence seriously. Every prescription, referral, and clinical decision is made by a named, qualified practitioner who is accountable to the highest professional standard in the country.
Telehealth is the primary model at Aurum, and it is not a compromise. For the people we serve — who may be in Auckland, Queenstown, or anywhere between — care that comes to them, on their schedule, with their full record available, is simply superior. Your doctor knows your history before the conversation begins. There is no repeating yourself. No starting over.
Your health information is treated with the discretion you would expect of a trusted legal adviser or private banker. Aurum operates in full compliance with the Privacy Act 2020 and the Health Information Privacy Code 2020. Records are encrypted, access is tightly controlled, and nothing is shared without your explicit instruction. Completely private. Completely yours.
NZ-Registered Clinicians
All doctors and nurses are registered with their respective NZ professional bodies and practise within current standards.
Telehealth Standards
All clinical care meets the telehealth prescribing and consultation standards established by the Medical Council of New Zealand.
Privacy & Data Care
Operating in full compliance with the Privacy Act 2020 and the Health Information Privacy Code 2020. Encrypted records, access-controlled, and handled with care.
No Pre-Existing Exclusions
Aurum Elite does not exclude pre-existing conditions from care. Your full health history is welcomed — and becomes the foundation of your relationship with your clinical team.
HDC Code Compliance
All care is delivered in accordance with the Code of Health and Disability Services Consumers’ Rights. Your rights as a client (patient) are upheld without exception.
Independent of PHO Funding
Aurum operates entirely outside PHO capitation funding — preserving full clinical independence and complete privacy. No public reporting. No system constraints.
"Most healthcare was designed for everyone. Ours was designed for you."
Aurum Elite"Healthcare that travels with you. Wherever New Zealand takes your family."
What sets us apart
The principles behind
a different kind of practice.
Human
Every interaction is with a named person who knows your situation. No call centres. No queues. No starting from the beginning. The relationship is the product — and it is with people who are genuinely invested in the outcome.
Tailored
No two families at Aurum are managed the same way. Your care plan, your communication preferences, your priorities — shaped entirely around you and how you live. We consider the whole picture, not just the presenting concern.
Connected
Aurum functions as a single hub across your entire health landscape — your doctor, specialists, pharmacy, public entitlements, and private care. One team. Complete oversight. Nothing missed and nothing left for you to coordinate.
Innovative
We hold ourselves to continuous improvement — in the tools we use, the way we communicate, and the standard we keep. Built for people who expect the best, which means we never stop asking whether we are delivering it.
Begin your journey
Your team
is ready.
A private 20-minute conversation with our team is where most relationships begin. No pressure, no process — simply a direct conversation about whether Aurum is the right fit for your family.
This page has been reviewed by Aurum Elite’s clinical leadership.
The information on this page describes Aurum Elite’s team structure, clinical standards, and service philosophy. It has been reviewed by Mary-Ann Clueard, Clinical Director and Masters-prepared Registered Nurse, and Amanda McCorkindale, General Practitioner (MBChB, FRNZCGP). This page is intended for general information only and does not constitute medical advice. For questions specific to your health or clinical situation, please speak with your Aurum doctor or contact our team. In a medical emergency, always call 111.
Medical emergencies. Aurum Elite is not an emergency service. If you or someone with you is experiencing a medical emergency, please call 111 immediately or go to your nearest emergency department. For after-hours health advice, Healthline is available 24 hours a day on 0800 611 116.